Storytelling for Participatory Exchange

Tool description

Storytelling for Participatory Exchange is a methodology for impactful and mutually valuable citizen participation, designed to accompany interventions that will impact livability for citizens. It offers a simple, constructive and impactful way to better understand the perspectives and desires of populations. The methodology uses guided storytelling processes to enables citizens to express their perspectives on their living environment and their desires for the future by telling imaginary stories that reflect their real life experiences. It encourages participants to move beyond technical or polarized discussions and instead engage through empathy and imagination. By prompting individuals to share personal experiences, whether related to a place, process, or urban challenge, the tool helps equalize voices, foster mutual understanding across social and institutional boundaries, navigate tensions, and avoid adversarial debate. For city planners, practitioners and public authorities, it offers a structured approach to hear and understand the thoughts and feelings of citizens, with constructive and actionable recommendations produced. The methodology holds the potential to facilitate more inclusive, human-centered planning and support co-learning and co-creation in urban development.

Objectives

  • Empower residents to share personal urban stories and lived experiences
  • Build empathy and mutual understanding among stakeholders
  • Facilitate collaborative dialogue that can inform planning decisions
  • Create open, neutral spaces where every voice is heard
  • Reimagine the urban environment based on emotional, social, and cultural narratives

Expected Impact

  • Encourages bottom-up participation in urban planning
  • Makes engagement more accessible and emotionally resonant
  • Helps city staff understand hidden needs and perspectives
  • Facilitates conflict-sensitive dialogue among diverse stakeholder groups
  • Increases ownership of planning outcomes by centering people’s real stories

How the tool supports cities' pathways towards climate action?

In Budapest, the Storytelling for Participatory Exchange tool supports the city’s just transition goals by enabling local citizens to actively participate in the design and implementation of district-level initiatives. It helps residents articulate their experiences of change in their neighborhoods and encourages them to reimagine urban life and co-create new futures. The tool serves as a key component of the engagement prototype used in public consultations. Additionally, it includes a feature where AI-generated representations of the stories can be created, making the experience more visual, interactive, and dynamic, thus strengthening the emotional connection and shared understanding among participants.

Partners involved

Contact details

Samir Amin

amin@institute-urbanex.org

Taliah Dommerholt

dommerholt@institute-urbanex.org

Alice Jelmini

jelmini@institute-urbanex.org

More information at

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